N. Elizabeth Fried
National Consultant, Author, and Professional Speaker
Elizabeth Fried, Ph.D. national consultant, author, and professional speaker
will move your audience to action through solid content and an engaging
style. As a respected human resource consultant and skilled storyteller,
Elizabeth currently delivers keynotes and seminars on a variety of business
and personal topics at meetings and conventions. She has appeared on a
dozen television broadcasts and over 175 radio program in the US., Canada,
and New Zealand.
Elizabeth is committed to helping her clients plan successful meetings. She works
closely with the meeting planner and offers assistance to assure the event is well
publicized and highly attended. Shell provide promotional materials and arrange for
interviews with the media. It is her regular practice to tailor each presentation to the
client's needs by conducting personal interviews with key conference planners and
Elizabeth has served as president of N. E. Fried and Associates, Inc., since 1983, a human resources consulting firm,
which maintains offices in California and Ohio. A subsidiary of her firm, Intermediaries Press and Speakers Bureau,
evolved in 1992. It provides access to a broad range of professional speakers.
Night Football: A Playbook of Gender Communication Strategies
This seminar illustrates that men
and women grew up in different cultures and how this directly impacts communication
styles, approaches to processing work, and development of business relationships. Armed
with this knowledge, youll acquire adaptive skills and techniques to help you
successfully gain credibility and acceptance when dealing with the opposite sex.
Additionally, youll learn how to protect yourself from verbal attackers--regardless
of gender--by spotting, diffusing, and redirecting non-productive communication patterns
and transforming them into meaningful, productive exchanges.
Men: Can you afford to lose client business from the growing
market of women business owners and corporate executives because you dont understand
how women communicate and cant relate to their perspective? Women, are you
frustrated by the glass ceiling? Would you both like to develop cross-gender communication
skills to help you to increase sales, open promotional opportunities, and enhance client
Identify the underlying reasons why men and women
communicate differently and use that knowledge to positively influence and build
relationships with clients, customers, co-workers, and vendors.
- Apply specific cross-gender communication techniques with
co-workers and clients to increase productivity, make the sale, influence others, improve
customer satisfaction, gain recognition, and achieve greater promotional opportunities.
- Learn the art of verbal self-defense to protect your self verbal
Sex, Laws & Stereotypes
When Men and Women Clash in the Workplace
Run smart, not scared when dealing with sexual harassment claims, by making sure your
response to legal compliance rises above minimum requirements. Develop values-driven
policies that reflect the way you want employees to conduct themselves. Review recent
court decisions that now favor employers and how they affect your exposure. Understand
management's responsibilities for maintaining a respectful workplace environment, and
learn the best approaches for preventive action to protect yourself and your organization
against financial liabilities. Learn to spot potential risky behavior and what specific
action to take. Stay out of court by taking complaints seriously, addressing them
immediately, and stopping inappropriate behavior. Develop skills for conducting thorough
and objective complaint investigations.
The Big Picture Recognizing that your organizational values drive
day-to-day business decisions. Understanding how government regulations set the
floor, not the ceiling for respectful workplace behavior.
Sexual Harassment Clarifying the legal definitions of quid pro
quo and hostile environment sexual harassment. Developing appropriate policies to avoid
litigation and assure respectful treatment of all employees
Spotting Risks Training managers on expected employee behavior
and specific procedures for handling complaints and confronting sexual harassers.
Understanding the importance of being proactive rather than reactive to potential risky
Investigations Techniques Assuring fair treatment by applying
probing, impartial investigation skills to gather information in an objective, consistent,
and thorough manner.
Note: This course contains explicit language expressed in video
scenarios, actual court case summaries, and excerpts from the book, Sex, Laws &
Stereotypes. Every effort is made to keep the presentation discussion in good taste when
addressing these sensitive issues.
|The book, Sex, Laws & Stereotypes, is part of the course materials.
This heralded sequel to Outrageous Conduct, is an entertaining and informative odyssey
into todays challenging workplace world. Dr. Elizabeth Fried expands her research of
unusual, but real cases with an eye toward key learning points. She addresses serious and
often unthinkable employment situations in an offbeat, easy-to-read style, while
explaining complex workplace issues.These cases, loaded with pathos, humor, and practical
solutions cover ADA, discrimination, sexual harassment, benefits fraud, workplace
violence, and more. Experience the virtual reality of HR management as youre drawn
into each scenario. Then benefit from the employee relations and legal tips offered by her
extensive panel of HR and legal experts who tell you how to prevent future problems and
avoid courtroom battles. This page-turner is used in corporate training programs and
college HR courses to captivate studentsits one business book that wont
lull you to sleep!
How Am I Doing? A Look at 360º
Help employees change and grow for both themselves and their organization. Information is
the key to making improvements in competencies, skills, and behaviors for continued
growth. Learn why multi-source feedbackgathering responses from the widest circle of
observersprovides one of the most effective ways to get the information necessary
for successful personal and organizational transformation. Recognize the importance of
choosing candid feedback providers and selecting the right coach. Design valid and
reliable appraisal instruments, and install safeguards to maintain system credibility and
prevent appraiser collusion. Identify when and how to link the 360° approach to reward
systems without compromising the quality of feedback.
The Power and the Purpose Understanding the evolution and
variations of the new multi-source assessment model to determine how it fits your
organizational needs. Applying the feedback beyond individual performance appraisals to
other business areas.
Taking the Plunge Designing a system that matches your
requirements. Implementing a project that will insure buy-in from stakeholders. Evaluating
the results of the information and the process to make sure data is valid and reliable.
Overcoming Obstacles Avoiding common pitfalls and preparing for
criticism to insure successful design and implementation.
Linking Pay to Feedback Data Identifying how and when to connect
performance feedback to reward systems while maintaining candid feedback.
A Look at the Future Evaluating side benefits of the 360° model and reviewing what
other organizations have gained from its use.