20/20 Insight  GOLD

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Survey Library


A major feature of 20/20 Insight GOLD is the Survey Library, which contains over 1,000 survey items in more than 140 categories. These may be used "as is" or customized to fit the requirements of your organization. You can also add your own surveys to the library.

The Survey Library includes the following categories.

wpe8.jpg (2080 bytes)Individual Feedback Survey Areas

Executive Leadership Team Leadership Personal Leadership
  • Developing Executive Skills
  • Gathering Corporate Intelligence
  • Strategic Planning
  • Communicating Vision and Direction
  • Focusing on Customers
  • Championing Innovation
  • Promoting Ethics
  • Communicating Effectively
  • Building Relationships
  • Promoting Internal Communication
  • Decision Making
  • Leading Change
  • Directing and Inspiring Action
  • Supporting Quality
  • Developing Leadership
  • Deploying Organization Assets
  • Supporting the Community
  • Teambuilding
  • Encouraging Innovation
  • Decision Making
  • Planning
  • Delegating
  • Observing
  • Performance Coaching
  • Performance Management

     



  • Leading by Example
  • Team Cooperation
  • Effective Meetings
  • Innovative Problem Solving
  • Feedback
  • Listening
  • Dialogue
  • Resolving Conflict

 

Collaborative Consulting Instructor Sales Management
  • Business Needs
  • Contract Agreement
  • Fact Finding
  • Interpersonal Skills
  • Professional and Technical Expertise
  • Recommending Alternatives
  • Leading Change
  • Project Evaluation

  • Analyzing Training Needs
  • Developing Training
  • Delivering Training
  • Evaluating Training
  • Technical Mastery
  • Training and Development Services
  • Coaching, Delegation
  • Profit Mentality
  • Initiative
  • Answering Objections
  • Customer Relations
  • Account Penetration
  • Practical Intelligence
  • Analytic Ability
  • Teamwork
  • Political Acumen
  • Visioning
  • Communicating
Salesperson Skills Administrative Staff
  • Sales Planning
  • Sales Administration
  • Building Customer Relationships
  • Determining Customer Needs
  • Creating Customer Solutions
  • Presenting Customer Solutions
  • Facilitating Sales Agreement
  • Managing Sales Accounts
  • Building Internal Company Relationships
  • Increasing Sales Effectiveness

  • Appointment Coordination
  • Manager Support
  • Managing Office Technology
  • Meeting Preparation and Coordination
  • Office Communication
  • Office Organization
  • Problem Solving
  • Professional Behavior
  • Professional Development
  • Supporting Multiple Managers
  • Task and Project Management
  • Time Management

wpe8.jpg (2080 bytes)Team and Organizational Survey Areas

Readiness for 360 Organizational Climate Team Development
  • Feedback Climate
  • Awareness and Acceptance
  • Feedback Practices
  • Development Practices

 

 

 


  • Customer Focus and Commitment
  • Vision, Mission and Goals
  • Leadership
  • Management Support
  • Planning and Scheduling
  • Performance Management
  • Work Processes and Procedures
  • Quality Systems
  • Information Systems
  • Rewards and Recognition
  • Training and Development
  • Interdepartmental Relations
  • Communication; Meetings
  • Problem Solving
  • Employee Involvement
  • Team Management
  • Diversity
  • Change Management
  • Job Satisfaction
  • Team Technical Competence
  • Team Interaction
  • Team Unity
  • Team Creativity
  • Team Planning
  • Team Empowerment
  • Team Motivation
  • External Team Relationships

 

Team Effectiveness Project Team Customer Satisfaction
  • Communication
  • Conflict
  • Decision Making
  • Environment
  • Feedback
  • Mission/Vision
  • Performance
  • Teamwork
  • Time Management

  • Objectives
  • Membership
  • Plans and Schedules
  • Meetings
  • Member Relations
  • Leader Effectiveness
  • Facilitator Effectiveness
  • Stakeholder Relations
  • Resource Management
  • Results
  • Customer Focus and Commitment
  • Trust and Ethical Dealings
  • Delivery Performance
  • Product Quality
  • Pricing and Payments
  • Sales Representative Capability
  • Service Quality and Reliability
  • Service Accessibility and
    Responsiveness
  • Technical Support
  • Courtesy and Communication

 


Use the Table of Contents on the left to make selections, or click on the links below:

N. E. FRIED AND ASSOCIATES, INC.  
Ohio Office:  5590 Dumfries Court West   -    Dublin, OH 43017-9429   -  Phone (614) 766-9800 Send E-Mail
California Office: 7564 Romeria  -  Carlsbad CA 92009 - Phone (760) 602-0163

Copyright 2002 by N. E. FRIED AND ASSOCIATES, INC.